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WEB CONCIERGE PROGRAM

A Dedicated Resource—At Your Service
Do you look at your To Do list, wonder how to get it all done and wish you had a "Go To" person at Treasure Coast Web Services?

Problem solved! When you sign up for our Hosting Plan, Treasure Coast Web Services through our Web Concierge Program, can provide you direct access (phone, tickets and e-mail) to one of our best people.

You'll have a dedicated Web Concierge who will assist you managing your Treasure Coast Web Service hosting  account, expedite your Support requests and help you realize the full potential of your presence on the Web!

For just $99.95/month Your Web Concierge will... 

  • Proactively work with you to understand your needs and goals
  • Provide consistent, outstanding service and technical support
  • 24-hour access to the support you need
  • Return your calls and e-mails in timely manner
  • Have a strong knowledge of popular scripting languages including: PHP and ASP
  • Know common Web site and design applications including FrontPage, ExpressionsWeb, Dreamweaver and more
  • Be able to create and troubleshoot common databases, including MySQL, MSSQL and Microsoft Access
  • Quickly and efficiently install applications and scripts that are available through the Control Panel
  • Dedicate up to 8 hours/month just to you
  • Know the systems inside and out
  • Resolve most Support issues. Should an issue require escalation, your Concierge will personally oversee its resolution
  • Be a strong communicator
  • BE A PARTNER IN YOUR ONLINE SUCCESS

Each Concierge is an experienced "Tier II-Certified" member of the Support team who consistently earns high Customer satisfaction ratings and exceeds internal quality measures.

Concierge team is made up of highly qualified Web experts who are committed to providing clients with outstanding service and helping them succeed online.


 
WEB CONCIERGE SERVICES

What can your Concierge do for you?

  • Save you time
  • Set up e-mail accounts
  • Install applications
  • Create databases
  • Modify DNS for domains
  • Coach you
  • Solve Support issues
  • Answer questions
  • Give you peace of mind

Learn More 

TUNE UP YOUR WEBSITE

We can "Spring Clean" your Website! 

  • Save you time
  • Spring Clean your site
  • Format and fix any text
  • Identify and fix any broken links
  • Repair broken images
  • The price is right!
  • $99 one time

Learn More 

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